After an order is placed, we will send you a confirmation. Subsequently, our employees will process your order and get it ready for shipment as soon as possible. The usual order processing time is one to three business days (this includes the time it takes for our security department to review the order and to prepare the item for shipment.) If the item is out of stock, it will take us from two to four weeks to manufacture it for you. | We welcome your questions and feedback. Feel free to contact us using any of the methods below Our diamond and jewelry consultants have the knowledge to help you make the right decision, and most calls are answered in ten seconds. Call us at: 646-481-3499 Our hours of Operation: Mon-Fri 10:00AM - 7:00 PM EST. |